Frequently Asked Question

My door lock is flashing red and taking time to open
Last Updated 2 years ago

This happens when the batteries in the unit are running low.  Generally speaking a door lock will last for up to 2 weeks in this status.  U City management regular check our systems which inform us when they are running low.  Every few days we circulate the building, replacing low batteries and reprogramming door locks.  Therefore there is no need to do anything or open a ticket unless the unit simply stops functioning.

Please Wait!

Please wait... it will take a second!